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Privacy Policy

The Privacy Policy was last updated on January 1, 2025

1. Scope of Policy

This Privacy Policy applies to all users of Ascendara worldwide. It governs the collection, storage, and usage of data within Ascendara's applications and services.

2. Data Collected

Ascendara is designed with privacy in mind. The following data may be collected:

Session Information

  • App Version: Ensures compatibility and stability.
  • Platform & Browser Information: Identifies technical environments to enhance functionality.
  • Screen Resolution: Optimizes UI design.
  • Session Duration: Measures user engagement and performance.
  • Time Zone: Aligns time-sensitive features.

User Interactions

  • Page Views: Tracks navigation patterns.
  • Feature Usage: Identifies popular features.
  • UI Element Interactions: Refines usability.
  • Tutorial Progress: Improves onboarding processes.

Performance Metrics

  • Memory Usage: Monitors app efficiency.
  • Navigation Timing: Ensures smooth transitions.
  • Network Conditions: Adapts to connectivity variations.
  • Error Occurrences: Identifies and addresses issues (sanitized to remove personal data).

Important: No personally identifiable information (PII) is ever collected.

3. How Data is Used

Data collected by Ascendara is used exclusively to improve the application and user experience. Specifically, it is utilized for:

  • Enhancing app performance and stability.
  • Identifying and fixing bugs.
  • Refining features and UI elements.

4. Data Retention

  • Data stored on Ascendara's servers is retained indefinitely.
  • Pending data in the app will be deleted if analytics are disabled.
  • Once stored on Ascendara's servers, data cannot be deleted.

5. Your Control Over Data

Users have full control over the analytics service:

  • Enable or Disable Analytics: Analytics are opt-in and can be toggled at any time in settings.
  • Data Collection Stop: Disabling analytics will immediately stop further data collection and clear pending data on the app.

6. Data Storage and Security

  • All data is securely stored on Ascendara's servers.
  • No data is ever sold or shared with third-party entities.
  • Sensitive information is automatically redacted during error reporting.
  • Secure API endpoints and authentication keys are used to protect data in transit.

7. Reporting Tools

Users can report issues or broken features:

  • By right-clicking within the app.
  • Through the game download screen for game-related reports.

These reports help tagoWorks improve Ascendara and its offerings.

8. Third-Party Interactions

Ascendara does not integrate with or rely on third-party servers for data storage or processing. All operations are managed exclusively within Ascendara's environment.

9. Policy Updates

This Privacy Policy may be updated from time to time. Users are encouraged to review it periodically. By continuing to use Ascendara, you acknowledge and agree to the terms of this Privacy Policy even if the policy is modified in the future.